SHIPPING

All orders placed before 12PM AEST ship the same day (Mon-Fri).
Orders placed after 12PM EST will be shipped the next business day.

Do I pay taxes?

Yes, but we’ve got you covered – all prices are GST inclusive.

How long will my order take to arrive?

Packages on the east coast normally arrive in 3-5 business days. If you are based in WA, packages may take a little longer.

How to I track my order?

You will receive tracking information from hello@baseblocks.fit. If you haven’t heard from us, please check your promotions folder as we sometimes get stuck there.

Which courier do you use?

Our fulfilment software automatically selects the local courier that will get it to your door the quickest.

Can I cancel my order before it ships?

All orders are automatically pulled from our website into a shipping queue. Please email hello@baseblocks.fit your order number to remove your order from the shipping queue. If we cannot remove your order from the shipping queue, you will need to start a return when the order arrives.

How do I change my shipping address?

Please email hello@baseblocks.fit with your order number and new/correct shipping address and we can update your order. If your order has already begun shipping, we cannot amend the delivery address.